Alcatraz Excursions – Lowest Price Guarantee

In order to give you the lowest price possible on any tour we offer, we work directly with tour companies, no middle men included. You can rest assured that we do not inflate prices or tack on hidden fees. What you see listed is the honest and lowest price. All taxes and fees are included in the price you see listed. If you see our tours offered for less on another site or when you arrive at your destination, please bring this to our attention and we will match or give you a lower price.

If you should run into any problems and would like to submit a refund request, please contact our Customer Service Department and they will assist you. For submitting a dispute, you will need to supply the booking number and your complete contact information (please be prepared to provide details on the other company’s information.) Please note that we reserve the right to verify to all details and a refund is made at our discretion only.

If for any reason you need to cancel your tour, you may do so outside of 72 hours of your scheduled tour no questions asked. To cancel your tour, please contact the Customer Service Department. Make sure to have your booking number available when doing so.

Customer Service

415-438-8365 or [email protected]